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Return & Refund Policy

Our policy for returns, cancellations and refunds on products and services.

Thank you for your interest and purchase at www.dicorinfosystems.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item or cancel a service from the date you received it.

In case of goods

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and needs to have the receipt or proof of purchase.

In case of services

  1. Any service you purchase will be started and delivered with your consent only. In case of a change of mind, inform us about cancellation within 7 calendar days. If the service has already been delivered, no cancellation will be entertained.
  2. If any service is in progress, the amount will be returned on a pro-rata basis according to company policy.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit/debit instrument (or the original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item or cancel a service, contact us at support@dicor.in or call +91 99908 88503.

Corporate Office: Dicor Infosystems Pvt. Ltd., WZ-77, 1st Floor, B-2 Janakpuri, near Janakpuri East Metro Gate No. 3, New Delhi 110058